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Shipping costs and conditions

All prices shown in the shop are excl. VAT and shipping costs. 

Within EU, with a valid VAT-Id. number, we'll ship your order VAT-free! Without VAT Id. we charge 19% German VAT for German clients and 20% Austrian VAT for all other EU clients, tax free to Switzerland. 

For orders with a total net value less than EUR 200.- we charge a flat fee for shipping an packaging shown in the table below. For orders with a total value over EUR 200.-, or over EUR 2.000.- we charge a fee relative to the order value - as shown at the table below.

Shipping of orders to Austria, Germany, Belgium, Netherlands and Luxembourg with a total net value over EUR 200.- (without VAT) is free!

To Austria we ship your orders exclusively with the Austrian Post. To all other countries we ship with UPS, Austrian Post and its partners (e.g. DHL in Germany). Unfortunately we cannot ship to Packstations.

To Austria and Germany we also ship "Cash on delivery". This service has a extra cost of EUR 5,-.

We offer our products in three different packaging units: piece, box and pallet. The packaging unit has no influence to the shipping cost. We reserve the right to pack boxes on pallets. The packaging unit "pallet" sometimes can be packed in a box.

The shop will calculate the following shipping rates:

 

Destination country Order value under EU 200,- Order value from EU 200,- % Order value from EU 2.000,- %
Austria € 8.- 0 % 0 %
Germany € 8.- 0 % 0 %
Netherlands € 8.- 0 % 0 %
Belgium € 8.- 0 % 0 %
Luxembourg € 8.- 0 % 0 %
Switzerland € 16,50 12 % 10 %
Liechtenstein € 16,50 12 % 10 %
Denmark € 12,50 10 % 10 %
Finland € 23,75 25 % 18 %
Estonia € 23,75 25 % 18 %
Latvia € 23,75 25 % 18 %
Lithuania € 23,75 25 % 18 %
Poland € 12,50 10 % 7 %
Czech Rep. € 12,50 10 % 7 %
Slovakia € 12,50 10 % 7 %
Hungary € 12,50 10 % 7 %
Slovenia € 12,50 10 % 7 %
Croatia Please visit our partner's web shop: Keples.com
Romania € 23,75 25 % 18 %
Bulgaria € 23,75 25 % 18 %
Greece € 23,75 25 % 18 %
Italy € 12,50 15 % 11 %
France € 12,50 25 % 18 %
Spain € 23,75 25 % 18 %
Portugal € 23,75 25 % 18 %
U.K. € 12,50 15 % 11 %
Ireland € 23,75 25 % 18 %
Sweden € 12,5 25 % 18 %

If you have any questions, please do not hesitate to call us from (Mo - Fr between 8:30 a.m. and 4 p.m.) +43 5332 231 55 or chat with us.

CUSTOMER_SAYS:

alles o.k.
18/11/2019

Brav
18/11/2019

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